Pre-Commitment Limits & Self-Exclusion

Pre-Commitment Limits

As part of the Ladbrokes customer care principles and responsible gambling practices, we have a pre-commitment limit mechanism which allows you to set the maximum amount that you can deposit with us.

Setting a deposit limit on your Ladbrokes account can be a positive way to ensure gambling remains a pleasurable form of entertainment and controlling your gambling.

Ladbrokes customers can set daily, weekly or monthly deposit limits. A daily limit means that 24 hours must elapse from when you reach the limit before you can deposit again. A weekly limit is the total amount you can deposit in seven consecutive days.

By doing this, you are in control of how much you have to wager with and can keep your finances well-balanced and minimise at risk behaviour like over-extending your gambling limits.

How To Set Pre-Commitment Limits

To set your pre-commitment limit online, simply:

  1. Log in to your Ladbrokes account
  2. Go to Set Pre-Commitment Limit page
  3. Select the deposit limit dollar amount
  4. Select the deposit limit frequency
  5. Click ‘Set Deposit Limit’ to submit your request


Alternatively, you can contact Ladbrokes’ Customer Service on 1300 LADBROKES (523 276), or email [email protected], and request a limit to be applied to your account. If you email our Customer Service team, your request may take up to 48 hours to be processed.


If you feel that you are losing control of your play and would like help in restricting your access to our betting platforms, we offer you the option to self-exclude from betting with us.

To self-exclude means to stop betting or gambling with Ladbrokes for a set time. Self-exclusion can be either temporary or permanent.

If you would like to self-exclude, you will need to complete and return our Self-Exclusion Form. Or, you can contact Ladbrokes Customer Support Staff (call 1300 LADBROKES (523 276) or email [email protected]).

If you are choosing to set a pre-commitment limit or self-excluding from your Ladbrokes account, you should consider doing so with other gambling providers to give yourself full control over your gambling.

The table below contains links to the responsible gambling policies and contact details of other wagering operators.

Operator Responsible Gambling Policy Customer Support Contact Details
Bet365 Email: [email protected] Phone: 1800 200 365
Betfair Email: [email protected] Phone: 1300 238 324
Centrebet Email: [email protected] Phone: 1800 013 627
Classic Bet Email: [email protected]  Phone: 1800 888 001
Crownbet Email: [email protected] Phone: 13 27696 238
DraftStars Email: [email protected] Phone: 1800 131 939
Lottoland Email: [email protected] Email: [email protected] Phone: 1300 363 236
Sportsbet Email: [email protected] Phone: 1800 990 907 Email: [email protected] Phone: 1800 882 876
TopBetta Email: [email protected] Phone: 1300 886 503
UBet Email: [email protected] Phone: 1800 823 888
Unibet Email: [email protected] one: 13 78 68
Weather Lottery Email: [email protected] Phone: 1300 886 503
William Hill Email: [email protected] Phone: 1800 007 238